Sales Associate

Key Responsibilities:

• Welcome and assist customers with a warm and professional demeanour.
• Engage clients in meaningful conversations to understand their preferences and offer personalized recommendations.
• Develop a deep understanding of the luxury leather goods collection.
• Convey detailed product information and craftsmanship to customers.
• Drive sales by achieving or exceeding monthly and quarterly targets.
• Upsell and cross-sell complementary products to enhance the shopping experience.
• Build and nurture lasting relationships with clients.
• Maintain a customer database for follow-up and personalized communication.
• Assist in maintaining an aesthetically pleasing and organized store layout.
• Contribute to visual merchandising initiatives to highlight featured products.
• Process transactions accurately and efficiently.
• Handle cash, credit cards, and other payment methods with precision.
• Monitor inventory levels and communicate restocking needs to the store manager.
• Participate in periodic stock counts and assist in receiving new merchandise.
• Represent the brand with sophistication and embody its values.
• Stay updated on industry trends and competitors to provide informed recommendations.

Qualifications:

• Previous experience in luxury retail sales, particularly in leather goods or high-end fashion.
• Exceptional interpersonal and communication skills.
• Passion for luxury products and dedication to delivering outstanding customer service.
• Proven ability to meet and exceed sales targets.
• Knowledge of payment processing systems and basic computer skills.
• High level of professionalism and a polished appearance.

How to Apply:

Submit the following:

• Resume
• Cover Letter
• Portfolio